956-686-1141

Admitting Department



2501 West Trenton Road – Edinburg Texas 78539
956-686-1141 EXT 27 or 28
Monday – Saturday 9am – 6pm
Sunday 8am – 4pm

PARTNER MUNICIPALITIES 

Palm Valley Animal Center is the only full service, open admission, animal intake facility in Hidalgo County.  PVAC provides open admission services for our Partner Municipalities animal control agencies and residents, residents have full access to all of our admitting services.

ANIMAL CONTROL

Every municipality/county has its own animal control policies and procedures, we urge residents to contact their local animal control agency first. PVAC only admit lost pets and/or strays, we do not pick up and/or collect pets and/or strays.

Visit the Local Animal Control page for more information on local animal control agencies.

For wildlife inquiries, please go to the Texas Game Warden website.

SURRENDERING A PET/STRAY AT PVAC

As Hidalgo County’s only open admission center, Palm Valley Animal Center accepts owner surrenders and strays by residents of Partner Municipalities during normal business hours at our PVAC location, 2501 W Trenton Road, Edinburg, TX 78539. We are open to the public from 9am-6pm Monday-Saturday and 9am-4pm on Sundays.

Owner surrendered pets do not have a hold period and are automatically under the custody of PVAC.  PVAC will not provide updates, call backs and/or holds for owners surrendering their pets and does not guarantee the outcome of any animal surrendered.  Owners interested in reclaiming a surrendered pet, must follow the adoption process, sign an adoption contract and pay regular adoption fees.

Strays surrendered to PVAC will be held for a 72 hour stray hold period to give an owner a chance to reclaim pet. PVAC has custody of all strays, until the moment an owner completes the reclaiming process. PVAC will not provide updates, call backs and/or holds for residents who have surrendered strays and does not guarantee the outcome of any animal surrendered.

Currently we DO NOT provide admission services for municipalities that are not Partner Municipalities, residents from these municipalities will need to contact their city for information on how to surrender a strays.

SURRENDERING FEES
Surrender fees apply to any animal surrendered to PVAC and off sets the cost of providing basic care to the tens of thousands of animals surrendered to our facility every year.

$25 – per adult animal 
$25 – per nursing mom & litter (all in litter must be under 6 weeks)
$50 – per litter, all must be 3 months & under

*Payment of fee does not guarantee the outcome of any pet surrendered to Palm Valley Animal Center.

REQUIREMENTS:
– Must provide a valid government issued ID
– Proof of ownership (for owner surrendered pets)
– copies of any and all medical records for fee reduction requests

We do not admit pets at The Laurie P. Andrews PAWS Center.

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