956-686-1141

Admitting Department



2501 West Trenton Road – Edinburg Texas 78539
956-686-1141 EXT 27 or 28
Monday – Saturday 9am – 6pm
Sunday 8am – 4pm

PARTNER MUNICIPALITIES 

Palm Valley Animal Center is the only full service, open admission, animal intake facility in Hidalgo County.  PVAC provides open admission services for our Partner Municipalities animal control agencies and residents, residents have full access to all of our admitting services without additional charge and/or discounted service fees.

ANIMAL CONTROL

Every municipality/county has its own animal control policies and procedures, we urge residents to contact their local animal control agency first. PVAC only admit lost pets and/or strays, we do not pick up and/or collect pets and/or strays.

Visit the PVAC Local Animal Control page for more information on local animal control agencies, pvaconline.com/animalcontrol.

For wildlife inquiries, please go to the Texas Game Warden website.

DROPPING OFF STRAYS AT PVAC

As Hidalgo County’s only open admission center, Palm Valley Animal Center accepts strays from the public during normal business hours only at our PVAC location, 2501 W Trenton Road, Edinburg, TX 78539. We are open to the public from 9am-6pm Monday-Saturday and 9am-4pm on Sundays.

Strays will be held for a 72 hour stray hold period to give an owner a chance to reclaim pet. PVAC has custody of all strays, until the moment an owner completes the reclaiming process.

PVAC will not provide updates, call backs and/or holds for citizens who have surrendered strays and does not guarantee the outcome of any animal surrendered.

There is no fee per animal for any drop offs by residents of Partner Municipalities.  This fee is paid by Partner Municipalities through their current municipal contract, but any donation would be greatly appreciated.

Currently we DO NOT provide admission services for municipalities that are not Partner Municipalities, residents from these municipalities will need to contact their city for information on how to surrender a strays.

REQUIREMENTS:
– Must provide a valid government issued ID and proof of residency.

We do not admit pets at The Laurie P. Andrews PAWS Center.

TIPS: Reuniting Strays with Their Owners

 

SURRENDERING A PET AT PVAC

Palm Valley Animal Center accepts owner surrenders by residents of Partner Municipalities during normal business hours only at our PVAC location, 2501 W Trenton Road, Edinburg, TX 78539. We are open to the public from 9am-6pm Monday-Saturday and 9am-4pm on Sundays.

STARTING SUNDAY, OCTOBER 1st

There will be a $25* fee to surrender a pet to PVAC and you must have a valid picture ID or proof of residency for residents of Partner Municipalities. If you are surrendering more than one pet, the fee will be $50*.

Owner surrendered pets do not have a hold period and are automatically under the custody of PVAC.  PVAC will not provide updates, call backs and/or holds for owners surrendering their pets.  

Currently we DO NOT provide admission services for municipalities that are not Partner Municipalities, residents from these municipalities will need to contact their city for information on how to surrender a pet.

REQUIREMENTS:
– Must provide a valid government issued ID and proof of residency.
– Proof of ownership and copies of any and all medical records for the pet for a chance of a fee reduction.

We do not admit pets at The Laurie P. Andrews PAWS Center.

*Payment of fee does not guarantee the outcome of any pet surrendered to Palm Valley Animal Center.

TIPS: Resources options for keeping your pet.

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